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Voice Recognition Information

The term VRI is short for Voice Recognition Information, which is a telephony technology that allows interaction between callers and a phone system to acquire or enter information into a database. More and more companies are turning to Voice Recognition Information to help reduce the cost of common sales, service, collections, inquiry and support calls to and from their company. Interactive Voice Response or Voice Recognition Information is one of the most common telephone functions in use across the business community and is capable of bringing remarkable benefits to your company. Voice Recognition Information systems allow 24 hour access to a company from its customers Voice Recognition Information its phone system. In today's busy modern world, most callers expect on first contact with a company, to be handled Voice Recognition Information some kind of Auto Attendant or Voice Recognition Information. This method of call handling is generally accepted as long as the caller is given ample opportunity to opt out of the Voice Recognition Information system and be able to speak to a live agent. Voice Recognition Information offer a cost effective and money saving way of handling customer calls twenty four hours a day, seven days a week. The handling of routine phone requests for information can consume a substantial amount of company resources and ultimately money. Voice Recognition Information, tailored to a company's requirements can provide much the same information as a live operator at a fraction of the cost both financially and resourcefully. To put things in their most simple form IVR systems let callers interact with your company via its Voice Recognition Information. Voice Recognition Information hugely reduce customer call handling costs, and can be introduced into your company environment in a number of ways. The most basic Voice Recognition Information simply allow you to record a message that is played when a customer presses the appropriate number on the phone keypad. The more advanced Voice Recognition Information allow callers to interact with a company on a much greater scale. For example you could set up an Voice Recognition Information to retrieve specific account information that is relayed to the caller through the implementation of text-to-speech recognition technology. Voice Recognition Information allows IVR systems to read specific information from a database and then relate that information back to the customer in spoken format.



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Last Updated on 12/20/2005